Sunday, September 14, 2008
i do the stupidest things ever. i got out of the shower and was drying my hair in front of the fan, then i sorta notice there wasnt the usual smell of washed hair so i grabbed a bunch of my hair and sniffed it. yeah la quite gross shoving my hair into my nostrils. so anyway it didnt smell like shampoo at all, not smelly la, more like no smell. then i thought: eh? did i wash my hair at all? i dont rem pouring out the shampoo and whatever so i went to check the floor trap thing (where all the gunk is collected and there was some hair there so then i was quite sure i forgot to wash my hair cos i always empty the flap after i wash my hair. yeah i so went in the shower wet my hair, forgot to wash it, scrubbed my body and went out happily thinking i was clean. DOHHH so i went to wash my hair half bending my back. yah i was too consumed by my thoughts. happens whenever im thinking hard bout stuff when im showering ughh it cant even be considered multi-tasking la cos its just bathing and thinking. tsk so distracted.


oh btw posb called and was all apologetic about it. im quite surprised and embarassed that someone actually read my email and gave a shit. srsly.


Sunday, September 07, 2008
i wrote an elaborate freaking long complaint/compliment to POSB cos i was quite pissed off/ pleased. yeah its complicated. i know it sounds shit informal but i dont care i guess someone gets paid to read whatever ppl send in right??

here goes:

Since posb is part of DBS i suppose its appropriate to complain here? I've tried applying for ibanking several times through the atm but was shown :transaction failed. In the meantime, I went to the POSB bishan branch to set up a joint account, filled in forms to update whatever information needed. At the same time I told them i had problems with ibanking and they informed me it was because my address was not updated. They then told me I could proceed to do the application over the ATM after setting up my joint account. And I did, but it failed to go through, so i thought maybe the system needed some time to update and i tried again few days later, but it still failed. So i called up the help hotline (1800 111 1111) and she told me to send in a printed application form and i did, then i received an sms from dbs saying it failed and asked me to call this 6887 number which i called a few times but nobody picked up. You would think any normal person would have given up and perhaps leapt off in building in frustration by now, but i called the help hotline again and after much checking here and there, the person told me it was because my address was not updated and that i needed to go down to the branch. So i did, just for the purpose of updating my address. That night, i tried applying through the internet and it failed yet again. Yes, seriously. By this time i was suitably pissed off and the phone operator on the helpline had to bear the brunt of it. But she was really helpful and patient and said she'll make sure my address is updated and would give me a call when its done. She listened to my long story and was really nice about it although it totally was not her fault so i hope she gets an award for best employee or something. She called me back in a few days and her name is Shauna/ Shawna so actually this is a compliment in disguise and i thought it would get more attention if i chose 'complaint' under type of feedback. Then again posb bishan really screwed up so i wish they would be informed not do it again. Thanks for your time.



btw i feels so early 2000's still using blogger. but why is everyone switching to lj anyways i hate lj.